{"id":6498,"date":"2017-02-25T16:26:07","date_gmt":"2017-02-25T16:26:07","guid":{"rendered":"http:\/\/www.YourChennai.com\/?p=6498"},"modified":"2017-02-25T16:26:07","modified_gmt":"2017-02-25T16:26:07","slug":"hdfc-ergo-rivigo-provide-rapid-claim-settlement-marine-insurance","status":"publish","type":"post","link":"https:\/\/yourchennai.com\/index.php\/2017\/02\/25\/hdfc-ergo-rivigo-provide-rapid-claim-settlement-marine-insurance\/","title":{"rendered":"Hdfc Ergo and Rivigo to provide rapid claim settlement of marine insurance"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p class=\"x_MsoNormal\" style=\"text-align: justify;\">HDFC ERGO General Insurance Company, India\u00e2\u20ac\u2122s third largest non-life insurance provider in the private sector, has entered into an agreement with RIVIGO, India\u00e2\u20ac\u2122s leading logistics solutions provider, to provide Real-time Policy Issuance and Rapid Claims Settlement (RCS) for Marine Insurance policies for RIVIGO\u00e2\u20ac\u2122s customers. Through this tie-up, the aim is to ensure the efficiency in policy issuance and delivery process as well as cut down on physical processes in claim settlements.<\/p>\n<p class=\"x_MsoNormal\" style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-6499\" src=\"http:\/\/www.YourChennai.com\/wp-content\/uploads\/2017\/02\/Rivigo-logistics-solutions-provider-300x145.jpg\" alt=\"Rivigo - logistics solutions provider\" width=\"300\" height=\"145\" srcset=\"https:\/\/yourchennai.com\/wp-content\/uploads\/2017\/02\/Rivigo-logistics-solutions-provider-300x145.jpg 300w, https:\/\/yourchennai.com\/wp-content\/uploads\/2017\/02\/Rivigo-logistics-solutions-provider-768x370.jpg 768w, https:\/\/yourchennai.com\/wp-content\/uploads\/2017\/02\/Rivigo-logistics-solutions-provider-1024x494.jpg 1024w, https:\/\/yourchennai.com\/wp-content\/uploads\/2017\/02\/Rivigo-logistics-solutions-provider.jpg 1049w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>RIVIGO\u00e2\u20ac\u2122s Consignment Note preparation process will be integrated with HDFC ERGO\u00e2\u20ac\u2122s policy issuance process. This will facilitate real-time issuance and delivery of the policies to RIVIGO\u00e2\u20ac\u2122s customers through emails. Further, with Rapid Claims Settlement (RCS), the claim settlements will become a real-time process. RCS will incorporate image-based processing which will replace the existing process of using external surveyors for small value claims leading to speedy decision-making in claim settlements. The payment of claims will also be done using digital methods, eliminating the delays involved in physically preparing and sending cheques. Surely this will usher in a digitally delightful experience for the customers for RIVIGO.<u><\/u><u><\/u><\/p>\n<p class=\"x_MsoNormal\" style=\"text-align: justify;\"><u><\/u>Talking about the tie-up,\u00c2\u00a0<b>Mr. Mukesh Kumar \u00e2\u20ac\u201c Executive Director, HDFC ERGO General Insurance Company<\/b>\u00c2\u00a0said,\u00c2\u00a0<i>\u00e2\u20ac\u0153It is our constant endeavour to better our services and we strongly believe in the power of technology, which facilitates the smooth functioning of businesses. We continuously explore opportunities where we can leverage technology and alliances which will enhance our service experience for the customers. Our agreement with RIVIGO is a step in this direction to offer an unmatched service experience to their customer\u00e2\u20ac\u2122s, right from policy issuance to the settlement of claims rapidly.\u00e2\u20ac\u009d<u><\/u><u><\/u><\/i><\/p>\n<p>Speaking on the agreement,\u00c2\u00a0<b>Mr. Apoorv Gautam, Head of Strategic Initiatives, RIVIGO\u00c2\u00a0<\/b>said, \u00e2\u20ac\u0153<i>Rapid Claim Settlement is going to be a true game changer in the logistics industry. The product\u00e2\u20ac\u2122s inherent value proposition of \u00e2\u20ac\u02dcRapid Policy Issuance and Claim Settlement\u00e2\u20ac\u2122 is unique and so strong that it will soon be the gold standard. This aligns with our value proposition of constant innovation and delivering best in class service to clients. Globally, we are the first company to rollout Rapid Claim Settlement &#8211; using technology smartly to enable this. We aim to build a world class product for our customers and create a benchmark in customer servicing in the logistics industry.\u00e2\u20ac\u009d<u><\/u><u><\/u><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>HDFC ERGO General Insurance Company, India\u00e2\u20ac\u2122s third largest non-life insurance provider in the private sector, has entered into an agreement with RIVIGO, India\u00e2\u20ac\u2122s leading<\/p>\n","protected":false},"author":1,"featured_media":6500,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[32,30],"tags":[8688,8687,8680,8681,8683,8686,8689,8685,8684,8682,8690],"class_list":["post-6498","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-companies-economy","category-news-business-political-national-realestate","tag-delivery-process","tag-efficiency-in-policy-issuance","tag-hdfc-ergo-general-insurance-company","tag-largest-non-life-insurance-provider","tag-leading-logistics-solutions-provider","tag-marine-insurance-policies","tag-physical-processes","tag-rapid-claims-settlement","tag-real-time-policy-issuance","tag-rivigo","tag-rivigos-consignment-note-preparation-process"],"views":3763,"jetpack_featured_media_url":"https:\/\/yourchennai.com\/wp-content\/uploads\/2017\/02\/HDFC-Ergo-General-Insurance-Home-Page.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts\/6498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/comments?post=6498"}],"version-history":[{"count":1,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts\/6498\/revisions"}],"predecessor-version":[{"id":6501,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts\/6498\/revisions\/6501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/media\/6500"}],"wp:attachment":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/media?parent=6498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/categories?post=6498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/tags?post=6498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}