{"id":13989,"date":"2020-05-30T13:01:07","date_gmt":"2020-05-30T13:01:07","guid":{"rendered":"https:\/\/yourchennai.com\/?p=13989"},"modified":"2020-05-30T13:01:07","modified_gmt":"2020-05-30T13:01:07","slug":"cleartax-drives-strong-customer-engagement-by-deploying-salesforce-service-cloud","status":"publish","type":"post","link":"https:\/\/yourchennai.com\/index.php\/2020\/05\/30\/cleartax-drives-strong-customer-engagement-by-deploying-salesforce-service-cloud\/","title":{"rendered":"ClearTax drives strong customer engagement by deploying Salesforce Service Cloud"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><p style=\"text-align: justify;\">ClearTax, India\u2019s leading fintech SaaS company, which offers GST compliance and tax &amp; investing related products, today announced that they have implemented Salesforce Service Cloud, to help cater to their growing customer base and bolster sales efforts. This implementation will help improve inside sales team collaboration and efforts, customer onboarding and streamline customer service cycle.<\/p>\n<p style=\"text-align: justify;\">Salesforce Service Cloud gives ClearTax the ability to drive growth to its enterprise accounts and track performance of sales and services teams. The tool will help faster query resolution through the centralized platform and assist with proactively identifying customer issues and tracking feature requests giving customers a superior overall experience.<\/p>\n<p style=\"text-align: justify;\">\u201cFew companies can look at deploying CRM tools in this time of economic crisis.\u201d said Archit Gupta, Founder and CEO of ClearTax. \u201cOur investment in Salesforce Service Cloud shows our commitment to bring superior experience to our customers, and to guide and service them across channels.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13990\" src=\"https:\/\/yourchennai.com\/wp-content\/uploads\/2020\/05\/Cleartax-Logo.jpg\" alt=\"Cleartax Logo\" width=\"900\" height=\"500\" srcset=\"https:\/\/yourchennai.com\/wp-content\/uploads\/2020\/05\/Cleartax-Logo.jpg 900w, https:\/\/yourchennai.com\/wp-content\/uploads\/2020\/05\/Cleartax-Logo-300x167.jpg 300w, https:\/\/yourchennai.com\/wp-content\/uploads\/2020\/05\/Cleartax-Logo-768x427.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<p style=\"text-align: justify;\">Adding to this, Vikrant Chowdhary, Area Vice President &#8211; Finserv Business Unit, Salesforce India said, \u201cIn these unprecedented times, having a digital strategy has become more important than ever for companies to stay relevant &amp; align to changing customer demands. We are delighted to be the technology partner for ClearTax to help their teams collaborate remotely, help scale its customer service, and provide a unified view of each customer to easily track, manage, and resolve issues quickly.\u201d<\/p>\n<p style=\"text-align: justify;\">ClearTax\u2019s cloud based compliance tools for GST compliance, such as e-invoicing and e-way bill software, GST return filing through advance reconciliation and matching tools will make it easier for customers to be compliant while ensuring efficient use of their working capital.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ClearTax, India\u2019s leading fintech SaaS company, which offers GST compliance and tax &amp; investing related products, today announced that they have implemented Salesforce Service<\/p>\n","protected":false},"author":1,"featured_media":13991,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[32,30],"tags":[18440,9558,18443,18444,18441,18442],"class_list":["post-13989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-companies-economy","category-news-business-political-national-realestate","tag-cleartax","tag-customer-engagement","tag-gst-compliance","tag-saas-company","tag-salesforce","tag-service-cloud"],"views":728,"jetpack_featured_media_url":"https:\/\/yourchennai.com\/wp-content\/uploads\/2020\/05\/Cleartax-2.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts\/13989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/comments?post=13989"}],"version-history":[{"count":1,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts\/13989\/revisions"}],"predecessor-version":[{"id":13992,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/posts\/13989\/revisions\/13992"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/media\/13991"}],"wp:attachment":[{"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/media?parent=13989"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/categories?post=13989"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yourchennai.com\/index.php\/wp-json\/wp\/v2\/tags?post=13989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}