Jugnoo become the first auto rickshaw aggregator to introduce the feature ‘Jugnoo bot’ for Facebook users
Jugnoo, Indiaâ€™s leading auto rickshaw aggregator, offering the largest network of auto-rickshaws in India, announces the launch of Jugnoo Bot for Facebook users. In bid to broaden its customer base, Jugnoo forays into Facebook, one of worldâ€™s largest online social networking services. The new service developed in association with Fugu, enables the brand to tap innumerous users on Facebook to book a ride either through Facebook messenger app, Facebook messenger on Web, Jugnoo website and Jugnoo’s FB page.
Elaborating further on Jugnoo Bot, Samar Singla, Founder and CEO Jugnoo commented, â€œIn this generation of mobile phones, where, almost every product or service is available in an app, we thought of giving our users choices instead of convincing them to download our app. There are many people who like to keep their mobile phones clutter-free and just keep some basic apps. Jugnoo Bot is for such people, where they can easily book autos using their Facebook account, making the process more conversational.â€
The Jugnoo Bot enables the users to book their Jugnoo ride simply by typing a text message in Facebook messenger or clicking on â€˜Book-a-Rideâ€™ option. Jugnoo automatically authenticates the users through their Facebook login details, eliminating the need to login into the Jugnoo account separately. Jugnooâ€™s AI based engine then detects their ride location and suggests nearby multiple locations to choose from. Users can also share their location via FB Messenger location button. The Jugnoo Bot then shares ETA and fares with users to confirm their ride. Once confirmed, a Jugnoo driver is assigned and the driver details (Name, Phone Number, Vehicle Number and Driverâ€™s pic) are shared with users . The Bot also allows real time tracking of the ride by users.